Refund and Exchange

At Zalupe, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us immediately and we will do our best to resolve any issue you may have.

Returns and Refunds:

We do not accept returns or exchanges for products purchased from [company name]. However, we do offer refunds for products that are defective, damaged, or incorrect.

To be eligible for a refund, you must contact us within 14 days of receiving your order. After 14 days, we cannot offer a refund or exchange. Please note that the refund will only be issued once we receive the product.

To request a refund, please contact us through one of the following channels:

Email: [email protected]
SMS: +1 760 854 4283

Please provide us with your order number, a description of the issue, and any relevant photos or information. Our customer support team will get back to you within 24 hours to assist you with your request.

Refunds will be issued in the same form of payment used for the original purchase. Please allow 5-7 business days for the refund to appear on your account.

Cancellations:

Once an order is placed, it cannot be cancelled. If you have any issues with your order, please contact us immediately so we can assist you.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are here to help!